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FAQ

Helpful Information

WHAT IS THE PROCESS FOR MAKING A BOOKING?

Booking your picnic with To Dine For is super easy! 


BOOK ONLINE + RECEIVE INSTANT CONFIRMATION


Picnic Themes, Corporate Events, or DIY Picnics → Simply choose your experience, select your date, time, and location, add any extras you’d like, follow the booking steps, make your payment, and you’ll receive an instant confirmation right away. After that, we’ll personally get in touch with you to finalise the last details for your picnic.


Create Your Own Picnic & Event Styling → Since these are more personalised services, just fill in the booking form and we’ll be in touch within 24 hours to go through your enquiry together. Once we’ve worked out all the details, we’ll send you an invoice via email to confirm your booking.


Hire Collection, Gift Cards→ Simply select the items, follow the booking steps, make your payment, and you’re all set!


It’s that simple — pick your experience, book online, and let us handle the magic!

At To Dine For, we do our best to create memorable outdoor experiences, but the weather is one element we can’t control. We do have a few options to help you out in case the weather is not collaborating:

 

  1. Relocation of Venue
    We have a list of rentable indoor venues and partnerships with some restaurants that work great as backup plans (these do have extra fees). However, it is the client’s responsibility to have a weather contingency plan, such as a private residence, indoor venue, or a sheltered area suitable for setup. Additional delivery charges may apply if the location changes or falls outside our usual service area.

  2. Rescheduling
    Need to move your picnic? No problem — just let us know at least 5 days before your event and we’ll do our best to shift your booking to a new date (subject to availability). If it’s less than 5 days, extra charges might apply if we need to rebook third-party suppliers.

  3. Gift Voucher
    Can’t lock in a new date? We can give you a gift voucher for the full booking value, valid for 12 months. Please note, add-ons may be contracted through third-party providers (such as catering or floral arrangements), so if you reschedule with less than 5 days’ notice, the value of those may be deducted from the voucher.

 

For the safety of our team and your guests, To Dine For will not proceed with any setup in open, unsheltered locations if rain, high winds, extreme heat, or otherwise unsafe conditions are forecast or present.


We do not offer refunds due to bad weather or wet ground conditions. Bookings reserve a specific date and time, which prevents us from accepting other clients.

  • 21+ days’ notice → 100% refund of the total booking amount.
  • 11–20 days’ notice → 50% refund of the total booking amount.
  • 10 days or less → No refund will be given. The customer forfeits all rights to a refund should they choose to cancel.


This applies regardless of the reason for cancellation, including weather or personal circumstances. Once booked, your date is exclusively reserved, which means we can’t take on other clients for that time.

Anywhere in Sydney! This includes areas such as Sydney CBD, Inner West, Eastern Suburbs, Northern Beaches, Lower and Upper North Shore, Western Sydney, and St George/Sutherland. Please note, locations beyond approximately 5 km from the CBD or main service areas may incur additional delivery fees.

We do not supply alcohol as there is currently no license that allows this type of service within our industry. However, clients are welcome to bring their own drinks, and we’re happy to provide champagne buckets and ice to keep everything chilled and ready for your picnic.

The bond is a way to ensure that all hired items are returned safely and in good condition. It gives us peace of mind that everything stays in perfect shape. The bond is fully refundable after your picnic, as long as all items are intact and nothing is missing or damaged.

Yes! You can easily book your DIY package directly through our website and start planning your picnic your way.

We have options to suit every preference! You can pick from our ready-to-go themed picnics with curated color palettes, or design your own picnic style for a completely personalized experience.

No, at To Dine For we love floral styling! We prefer natural floral arrangements to make our picnics look spectacular and elevated. Because we are passionate about flowers, we create each arrangement uniquely for every picnic, which is why all floral arrangements come at an additional cost. This means that even the flowers shown in our packages or themed picnics are not included and are considered extras. Don’t worry! We have floral styling options for every budget!

Our themes are perfect for clients who want a picnic with a ready-to-go color palette and design. Each theme includes a curated table styling with a specific color scheme and décor elements, giving your picnic a cohesive and beautiful look.


The flowers shown in the theme photos are for inspiration only and are not included in the package. This is the fun part — you can get creative and play with floral arrangements however you like! For example, if you choose the “Azure” theme, the table styling features a blue color palette, but you can pair it with contrasting flowers in pink, yellow, or even keep them in blue tones.


Themes are based on table styling, while flowers are a beautiful extra you can customize to make your picnic truly unique.

No, given we accommodated to the initial change of date no compensation will be provided for cancelling a rescheduled date despite adequate notice

Please notify us if you expect to be late, as we want your grazing spread to be freshly served upon arrival. We can wait up to 15 minutes with no charge. Fees apply for lateness over 15 minutes, as it impacts our future scheduling and compensates staff time:

  • $50 for 20–40 minutes late
  • $80 for 40–60 minutes late

Absolutely! While we suggest some popular locations at the time of booking, you’re welcome to choose your own location. It can be any other outdoor spot you have in mind (as long as it’s accessible and we can comply with the rules). Keep in mind that locations beyond approximately 5 km from the CBD or main service areas may incur additional delivery fees.

Absolutely! We can set up in private residences, venues, and indoor spaces — as long as they have proper accessibility for our team and equipment.

If there are any large spills that require dry cleaning, a cleaning fee will apply. Any breakages will need to be replaced. These costs will be deducted from your security bond.

Yes! This depends on our availability. Extra hourly charges or overnight hire costs may apply:

  • $150 for each additional hour of your picnic.
  • $15 per person for an extra night (DIY Picnic only).